Competition Terms & Conditions

Naughty or Knog Giveaway

  1. The "Naughty or Knog" campaign is offered by Knog Pty Ltd ("the Company") as part of its Refund your Order promotion.
  2. Eligibility:
    • This promotion is open to all customers who make a purchase on knog.com or us.knog.com website between 9:00 AM AEST on December 5, 2024, and 11:00 PM AEST on December 18, 2024.
    • Employees of Knog, their immediate family members, or any associated agencies are not eligible to participate.
  3. Promotion Details:
    • Every eligible purchase will be automatically entered into the draw for a chance to have their purchase refunded.
    • There will be 1 winner for every 10 eligible transactions.
  4. Refund Details:
    • The refunded amount will be equal to the total value of the eligible transaction, up to a maximum of $5,000 AUD.
    • Refunds will be initiated back to the original payment method used for the transaction within 1 day of the winners being announced. The Shopify refund processing times can be up to 10 business days for the refunded amount to appear in the winner's account, depending on their bank's processing times.
  5. Winner Selection:
    • Winners will be selected randomly from the pool of eligible entries. 
    • The competition will be drawn twice.
    • The first draw will take place on December 10, 2024 of orders placed between 9:00 AM AEST on December 5, 2024 to 11:59 PM AEST on December 9, 2024.
    • The second draw will take place December 19, 2024 of orders placed between 12:00 AM AEST December 10, 2024 to 11:00 PM AEST December 18, 2024.
    • Customers will only be eligible for one of the two draws depending on the date of purchase.
    • Winners will be notified via the email address or phone number associated with their purchase on the same day they are drawn. 
  6. General Terms:
    • Refunds will not include any post-purchase tax and duties that the customer is liable for outside of those included during purchase.
    • The Company reserves the right to modify or cancel this promotion at any time without prior notice.
  7. Privacy:
    • By participating, entrants agree to The Company collecting, using, and disclosing personal information in accordance with The Companys privacy policy.
  8. Liability:
    • The Company is not responsible for any technical malfunctions, delays, or disruptions that may affect participation in the promotion.